
Jan 25, 2025 · Study Findings he health of the U.S. economy at large. New results from the American Customer Satisfaction Index (ACSI®) provide customer satisfaction benchmarks for five retail sector …
Survey Description s for retail and food service firms located in the United States. Each month, letters are mailed to a probability sample of approximately 4,800 employer irms selected from the larger …
lives and livelihoods of millions. In this report, we present research findings from the Retail Industry Leaders Association (RILA), with McKinse. & Company as a knowledge partner. Our analysis …
This trend is particularly notable in the U.S. retail sector, where large national rms have displaced small local rms. Existing work focuses on national trends, yet less is known about the dynamics of …
Retail business models have traditionally taken a product or store-centric approach founded on scale, scope and efficiency. The proliferation of physical and digital retail spaces and globalized supply …
2025 promises to be another pivotal year for retail, as the industry navigates rapid technological innovation and the constantly evolving expectations of customers, stakeholders, and society at large.
This Retail Market Analysis and Strategy examines market conditions at a broad level before delving more deeply into the issues and opportunities of 13 targeted study areas within the community.